Privacy Policy of Northstar Studio Production Ltd
1. Introduction and Company Information
This Privacy Policy explains how Northstar Studio Production Ltd collects, uses, discloses, stores, and protects personal data in connection with its studio-production business, website, client services, production activities, communications, and related operations.
Data Controller: Northstar Studio Production Ltd
Registered / Business Address: Northstar Studio Production, 18-22 Great Ancoats Street, Manchester M4 5BG, United Kingdom
Email: [email protected]
Phone: +44 161 832 7946
By using our services, visiting our website, or otherwise interacting with Northstar Studio Production Ltd, you acknowledge that your personal data may be processed as described in this Privacy Policy.
2. Data Collection and Processing
Northstar Studio Production Ltd may collect and process the following categories of personal data, depending on your relationship with us and the services involved:
- Identity data: name, job title, company name, professional role, and similar identifiers.
- Contact data: email address, telephone number, billing address, correspondence address, and other communication details.
- Contract and project data: project briefs, production requirements, schedules, deliverables, production notes, and related business information.
- Financial data: invoicing details, payment records, tax-related information, and transaction history.
- Technical data: IP address, device information, browser type, operating system, website usage data, and log information.
- Communication data: emails, enquiry forms, phone call notes, feedback, and other communications with us.
- Marketing and preference data: communication preferences, newsletter sign-up information, and consent records where applicable.
- Media and production-related data: photographs, video footage, audio recordings, appearance data, voice recordings, and other material captured or supplied during studio-production activities.
We may collect personal data directly from you, from your employer or business contacts, from clients or production partners, from our website and digital tools, or from publicly available sources where lawful and appropriate.
Where necessary, Northstar Studio Production Ltd may also process special category data or other sensitive information, but only where permitted by law and where appropriate safeguards are in place.
3. Purpose of Data Processing
Northstar Studio Production Ltd processes personal data for the following purposes:
- to respond to enquiries and provide quotations;
- to manage client relationships and deliver studio-production services;
- to plan, organise, and execute production projects;
- to communicate with clients, suppliers, crew, performers, and other business contacts;
- to create, edit, store, and deliver production materials and project outputs;
- to issue invoices, process payments, and manage accounting and tax obligations;
- to maintain business records, audits, and internal administration;
- to operate, secure, and improve our website, systems, and services;
- to send marketing communications where permitted by law or where consent has been provided;
- to comply with legal, regulatory, and contractual obligations;
- to establish, exercise, or defend legal claims.
4. Legal Basis for Processing
Northstar Studio Production Ltd processes personal data only where there is a valid legal basis for doing so. Depending on the circumstances, the legal basis may include:
- Performance of a contract: where processing is necessary to enter into or perform a contract with you or your organisation.
- Legitimate interests: where processing is necessary for our legitimate business interests, such as managing our business, improving our services, securing our systems, and maintaining client relationships, provided that your interests and rights do not override those interests.
- Consent: where you have given clear consent for specific processing activities, such as certain marketing communications or the use of media where consent is required.
- Legal obligation: where processing is required to comply with applicable law, regulation, court orders, or other legal requirements.
- Vital interests: where processing is necessary to protect someone’s life or physical safety in exceptional circumstances.
- Public task or official authority: where applicable under relevant law, though this is not typically the basis for our standard business operations.
5. Data Sharing and Third Parties
Northstar Studio Production Ltd may share personal data with selected third parties where necessary and lawful for business and operational purposes. These may include:
- IT and cloud service providers;
- website hosting, analytics, and communication service providers;
- accountants, auditors, lawyers, insurers, and professional advisers;
- payment processors, banks, and invoicing platforms;
- subcontractors, freelancers, crew, editors, and production partners involved in the delivery of services;
- venue operators, clients, agencies, and suppliers, where necessary for project delivery;
- regulators, law enforcement bodies, and public authorities where required by law.
We require third parties to process personal data in accordance with applicable legal requirements and to implement appropriate security and confidentiality measures where relevant.
6. Data Transfer to Third Countries
Where personal data is transferred outside the United Kingdom and/or outside the European Economic Area, Northstar Studio Production Ltd will take appropriate steps to ensure that such transfers are lawful and adequately protected.
These safeguards may include:
- transfer to countries recognised as providing an adequate level of protection;
- use of approved contractual safeguards, such as standard contractual clauses or equivalent mechanisms;
- implementation of additional technical and organisational measures where necessary.
Where relevant, you may contact us for further information about the safeguards used for international transfers.
7. Storage Duration
Northstar Studio Production Ltd retains personal data only for as long as necessary for the purposes for which it was collected, including to meet legal, accounting, tax, insurance, and reporting requirements.
In determining retention periods, we consider:
- the nature and sensitivity of the data;
- the purpose for which the data was collected;
- the legal and regulatory requirements that apply;
- the duration of our relationship with you;
- the time needed to resolve disputes, enforce agreements, or establish legal claims.
When personal data is no longer required, it will be securely deleted, anonymised, or otherwise disposed of in accordance with applicable law and our internal retention procedures.
8. User Rights
Subject to applicable law, you may have the following rights in relation to your personal data:
- Right of access: to request confirmation of whether we process your personal data and to obtain a copy of that data.
- Right to rectification: to request correction of inaccurate or incomplete personal data.
- Right to erasure: to request deletion of your personal data in certain circumstances.
- Right to restriction: to request that we limit processing in certain situations.
- Right to data portability: to request transfer of certain personal data to you or another controller in a structured, commonly used, machine-readable format.
- Right to object: to object to processing based on legitimate interests or to direct marketing at any time.
To exercise any of these rights, please contact us using the details provided in the Contact Information section below. We may need to verify your identity before responding to your request.
9. Withdrawal of Consent
Where Northstar Studio Production Ltd relies on your consent to process personal data, you have the right to withdraw that consent at any time.
Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal. If you withdraw consent, we may be unable to provide certain services or communications where consent was necessary.
10. Right to Complain
If you have concerns about how Northstar Studio Production Ltd handles your personal data, we encourage you to contact us first so that we can attempt to resolve the matter.
You also have the right to lodge a complaint with the relevant supervisory authority. In the United Kingdom, this is the Information Commissioner's Office (ICO) if you believe your data protection rights have been infringed.
11. Data Security
Northstar Studio Production Ltd implements appropriate technical and organisational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access.
These measures may include, where appropriate:
- access controls and password protection;
- secure storage and encryption;
- staff confidentiality obligations and training;
- system monitoring and backups;
- supplier due diligence and contractual protections;
- incident response and data breach procedures.
However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
12. Contact Information
If you have any questions about this Privacy Policy or about the way Northstar Studio Production Ltd processes personal data, please contact us at:
Northstar Studio Production Ltd
Northstar Studio Production, 18-22 Great Ancoats Street, Manchester M4 5BG, United Kingdom
Email: [email protected]
Phone: +44 161 832 7946
We will aim to respond to legitimate requests and enquiries within a reasonable timeframe and in accordance with applicable law.
13. Changes to Privacy Policy
Northstar Studio Production Ltd may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, operational needs, or service offerings.
Any updated version will be posted with a revised effective date or other appropriate notice where required. We encourage you to review this Privacy Policy periodically to remain informed about how we process personal data.
Continued use of our services after any changes take effect constitutes acknowledgement of the updated Privacy Policy to the extent permitted by law.